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Comlite LED Limited

Tel: +86 159 8665 8054

Skype: comlite

E-mailsales@comlite-led.com 

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Home > FAQ

FREQUENTLY ASKED QUESTIONS

1. What is Comlite's mission?

   Integrity, innovation , excellent service , high quality, low price


2. How's Comlite's R &D capability?

   We have a professional R & D department to launch new products every month.


3. How much is the Mini Order Quantity?

   The MOQ for LED filament bulbs 200pcs, rechargeable LED flood lights 5pcs, for more info, please feel free to contact us.


4. How many years for warranty?

   LED underwater lights, LED underground lights, LED strip kits: 1 year warranty.

   The other LED indoor/outdoor lights: 2 years warranty.


5. What is the delivery time?

   LED underwater lights, LED underground lights: 25-35 days. The other LED indoor/outdoor lights: 7-10 days. For bulk orders: 30-35 days.


6. What kinds of shipment way?

   By DHL, UPS, FEDEX. By air or by sea ( It depends on clients’ choice ).


7. What is the payment term?

   Usually 50% for deposit, balance before shipment. By TT, Western Union, LC. Or Paypal for sample order.


8. What is the after-sale service?

   We pay attention to your any feedback, and reply you within 24hours.


9. How is the Return policy?

   If in warranty: we offer free parts for repair or free products for replacement.

   If out of warranty: we repair defective goods but charge for some fees on material and labor.


For more questions, please feel free to contact us.

 

Thanks and best wishes.